eSync360 · part of Octicase
Add a case manager who already knows Octicase
eSync360 case managers are trained on Octicase, so they can run your cases inside the tools your firm already uses, from day one.
What is eSync360?
eSync360 is the Octicase case management team. It provides case managers who are trained on Octicase, so instead of hiring, onboarding and training staff yourself, your firm can add a case manager who already knows where your cases live, supervised by eSync360 and working entirely inside Octicase. You get experienced case management capacity without the overhead of a full-time hire.
Why firms add an eSync360 case manager
Trained on Octicase
Every eSync360 case manager is trained on Octicase before they touch your cases. They already know your workflow, your files and your tools on day one.
Handled by eSync360
Staffing and billing are managed directly by eSync360, separate from your Octicase subscription. Nothing is billed to your firm through Octicase.
Works inside Octicase
Your case manager works directly within Octicase alongside your team. Not a separate portal, not email back and forth. The work happens where your cases already live.
Supervised, PI-ready team
A dedicated, supervised operations team trained on personal injury procedures, with mandatory HIPAA training. People you can name, not an anonymous pool.
The difference: they’re trained on Octicase
Bringing on help usually means teaching someone your systems from scratch. eSync360 case managers are trained on Octicase first, the same tools your firm runs on, so there is no ramp-up and no teaching them where your cases live. They start doing real work on day one.
Trained on the tools your firm already uses. Your case manager works inside Octicase from the start, so the person supporting your cases already knows exactly how your firm operates.
How it works
Tell us what you need
Tell eSync360 about the support your firm wants. They assign a case manager who is already trained on Octicase and sized to your caseload.
They work inside Octicase
Your case manager is added to your firm and works your cases directly in Octicase: intake, records, tasks and follow-ups, right next to your team.
eSync360 handles the rest
Because they are trained on Octicase, your case manager gets to work right away. Staffing and billing are handled directly by eSync360, separate from your Octicase subscription. Nothing extra runs through Octicase.
Ready to add case-management capacity?
Talk to eSync360 about adding a case manager who is already trained on Octicase: an experienced professional working your cases inside your firm.